Do not buy electronic goods from TakeaLot.com

Do not buy ceiling fan lights, electronic goods or anything that may require a part, after sales advice or service from the original supplier from TakeaLot.com.

Our situation is unacceptable - the electricians only discovered that a small plastic part on one of the 5 ceiling fan lights was missing on installation. (The other 2 of 3 identical parts are attached) It is not something that you would pick up on delivery of the product. With lockdown delaying our renovation even further, the installation was only recently done - months after delivery of the product. We are now stuck with a defective ceiling fan light that we cannot attach the bottom cover onto. TakeaLot are not prepared to give us the supplier details so that we can buy this small missing plastic part that should have been supp**** attached to the expensive ceiling fan light. One would assume that this would be standard practise with electronic type goods. Be warned it is not!

Their second response to our pleading for assistance, "We do not sell parts but sell products as a whole. We only do a return of an entire order if it is within the return policy". Which incidentally is 7 days. We are disgusted with their proforma unhelpful stock replies.