1 reviews | Active since Nov 2016

16 Nov 2016, 14:45

Do not buy e books from Takealot!

<p>I bought 3 e books from takealot in September. They took the money and supp**** the links to download. The download did not work. After running to various people and tracing private email adresses of someon senior (without any response, this is what Jason Witbooi says and spells out the attitude of Takealot:</p> <p>I've read through the previous correspondence between yourself and Redhaa. Once an eBook is opened on a PC without any authorization, you would lock it to the said device under ghost Adobe ID. Once you authorise your PC, you then erase this ghost ID, forfeiting the eBook. I have to reiterate on Redhaa's last statement, we are unable to refund for an eBook purchased, once an eBook is paid for, the digital content is immediately linked to a user's account and takealot.com incurs a liability to pay the supplier of the eBook. It is for this reason that an eBook cannot be refunded.</p> <p> </p> <p>No offer of help to fix the problem. They have the money I do not have the books!</p>

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Replies (1)
takealot.com
takealot.com's reply16 Nov 2016, 16:55
Official

Hello emil-den-dulk,

We are sorry to learn that you are not satisfied with our ebooks policy.

Our team will reach out to you shortly to address your concerns.

Regards

Takealot.com