NJ
Nicky J

1 reviews | Active since Feb 2025

09 Feb 2025, 17:33

DO NOT BUY ANYTHING.. THEYLL JUST DELAY YOUR PACKAGE FOR 3 WEEKS

The absolute most terrible service with no communication whatsoever.

On the 5th of February, I placed an order for some generic household products that were on sale. Paid, everything was good on my side. All the products I ordered were in stock in both PTA and JHB... got a notification to say it would be ready for Pick Up on the 6th of Feb.

On the 6th I got an sms to say my products are ready for me but when I went into the app it said my order was delayed and not yet ready. I was BEYOND confused and called. ALL the products I ordered were damaged... ALL of them.. and I dont understand how.. they didnt even send a notification as to why.. I had to vlippen call..

The order was rescheduled to the 12th of Feb.. Now all of the sudden its for the 20th of Feb.. like ***???? I can see all the products I oredered are in stock.. why cant I get the things I ordered and paid for?? By the time I get the things its literally the end of the month and I had to buy the products twice.

By far the worst experience and service.. if it isnt delivery its pick up and customer care..

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