DO NOT BUY ANY TECH FROM TAKEALOT.COM

Paid for same day delivery on 30 June, on 01 July, I was loading my applications for work, and the computer I purchased was overheating dramatically to the point where I could not type. After shutting down, I waited an hour to which the screen kept turning on and off, and was saying windows is now upgrading.

I logged a return, and was sent an email to advise me that the "EXCHANGE" I initially wanted would take up to 7 days. I then rep**** to this, and advised that this was unacceptable, as I needed a computer that would work, for my job. I was then called by someone who told me there is nothing he can do about my lost of income, and I would just need for the return to be completed. I was not pleased with this, and requested the return be concluded for a refund.

I have now sent countless emails, and have not had any of my issues addressed, instead given a R220.00 credit, as if I wou;ld order from takealot again.

Worst part, my issues have still not been addressed, I am still unable to work for the second day now. Today the computer was collected after waiting days for this to be done, and after the computer was collected, I received no acknowledgment of this, instead got a text to say that I could not be REACHED AND THEY WOULD GET BACK IN TOUCH WITH ME TO RESCHEDULE".

My calls are recorded, and I was on the phone with the driver, when he confirmed that my house cleaner had given him the computer in the box. So now im without a computer, without my money and the service received is basically none existent. my advise to anyone, reading this, is to NEVER PURCHASE any tech from takealot.com, they are quick to process your payments for things they know do not work. And ontop of everything. for every unproductive day of work, I lost over R1300.00 per day, and they want to send me a R220.00 credit? Does this sound normal?