DO NOT BUY A TV FROM TAKE A LOT: Toshiba 65" C350MN 4K UHD Smart LED TV

DO NOT BUY A TV FROM TAKE A LOT.

I bought a Toshiba 65" C350MN 4K UHD Smart LED TV with HDR & Dolby Vision late last year from Take A lot: https://www.takealot.com/ and the TV was working fine until March 2025. I noticed that the picture was flickering, at first ignored it until it affected my uncle as He has Epilepsy and It triggered seizures. I immediately unplugged the TV and I logged a return on the Take A lot App. The Take A lot Guys came to my house and took the TV. They "assessed" the TV and said "Unfortunately, we cannot accept your return request as there is visible user damage to the return item, which voids the warranty". The TV was just under 1 year old with ZERO damages, it was just the picture that was flickering. I wrote back to Mthokozisi.M (takealot.com) as I saw the pictures and immidiately saw that the TV they had pictures for was not my TV. He ignored me (not surprised). Then, they attempted to ship the TV to my house and i opened the TV to check if they had shared the wrong pictures and to my shock. They had sent an incorrect TV and that TV had been banged. Today, Natasha.D (Takealot.com) asked if I had received the TV and I rep**** and told her that the tv that was returned is WRONG. Its not my tv. My tv did not has such damage. She then rep**** and said "Suppose your return is refused in terms of this Policy and we are unable to return your product to you within 30 days of the refusal due to your unavailability or refusal to accept delivery of the product". This is disgusting customer service and I want MY tv and not this s**** they sent me. Their delivery guys either exchanged the TV or damaged the TV while in transit. I will not accept this. I want them to replace the TV as it is still under warranty or send me my hard earned money.