Dissatisfied Customer

I was expecting my order ***9 on the 19th Dec and wrote an email to follow up on the delay. I received a response a day later saying the matter will be followed up on. This morning the delivery guy arrived and was rushing me to pay with out checking what was inside the parcels. He wanted full payment yet as I logged in while he waited I noticed that the gas stove was not yet shipped.

He rushed me to quickly pay because he wanted to go deliver another customer's food before it got cold. He suggested that he should rather go deliver the food for that customer and will come back as soon as he had done that.

This made me feel less important than the other customer and there was no way I was going to pay for a parcel that was incomplete.....