Dissatisfied Customer

<p>I purchased a laptop on the 5th of December on takealot. When I first used it, it was very slow, I thought maybe it's just me not being used to it. I used it twice again between December and January and it was still slow. I then requested for a refund, because Don't understand why a new laptops, needs to have its drivers updated. It's slower than the one I currently own. Takealot referred me to Dell, and the laptop now had scratches.. I was still unhappy with the performance of the item, for the price or my expectations from the brand. I have received a credit note, and told John Minnaar, He said the warehouse will accept the item. I went to the Johannesburg yesterday, and I could not be assisted, because Takealot does not liaison with clients, but with courier companies. I was told I was told I needed a booking number, which I don't have. How am I supposed to then get my money back. This is dragging for too long, next thing I won't get my money, because it's over six months.</p>