1 reviews | Active since May 2014
Dissappointing !
<p>Bought many an item from TakeaLot (so has my wife...so we have spent many thousands of ZAR's)</p> <p>Bought a USB Keyboard, and a day or so later was advised that there is no stock availabe (or from their supplier) and need to cancel the order.</p> <p>The refund process was very quick - which is great, so I could go an buy it elsewhere....</p> <p>But what really annoyed me was...</p> <p>1. The product is STILL available for purchase on the website at the time of writing this (+-3 days later)</p> <p>2. They also advertise that the product is available from a Joburg supplier at a slightly higher price!</p> <p>So,.......</p> <p>3. They are NOT really out of stock</p> <p>4. No option was given for me to pay the extra cost difference (or for them to 'take the hit' and pay the difference themselves to retain and keep a customer)</p> <p>5. and disgustingly...still advertise both options for the item available for purchase!</p> <p>I was a co-owner in the UK of a small online electronics/gadget shop, and I would have opted to sourcing from another supplier at my companies expense....</p> <p>But I guess things are different here.....</p> <p>Anyway, will still purchase items from TakeaLot (not many other online options available)</p> <p>Thanks</p>
Hello GazzaKing,
We are so sorry to learn of this unpleasant experience with your latest order with us.
It was not our intention to disappoint you and would appreciate the opportunity to clarify the matter.
We will contact you shortly to assist.
Regards
Takealot.com
Hello GazzaKing,
We are so sorry to learn of this unpleasant experience with your latest order with us.
It was not our intention to disappoint you and would appreciate the opportunity to clarify the matter.
We will contact you shortly to assist.
Regards
Takealot.com
