Dissapointed in Take a lot

I am very very very dissapointed in the level of service I am receiving from you.

I am a loyal long standing customer to Take a lot..

I have recently ordered gifts for clients from Take a lot. There is an item missing which I have paid for, with no feedback.

Now I am an item short for a client, an item which I was billed for, an item which I have paid for and now no feedback! UNACCEPTABLE!!!!!!!!!

SORT MY QUERY SO THAT OUR PATHS CAN SPLIT.

You have lost a loyal client who has ordered from you MANY times.