Dissapointed!!!

I have ordered through Takelot for a number of years. In the last 3 weeks, two of my orders have been messed up!<br> <br> Firstly, although I paid in full and was advised by a consultant that my order would be delivered, it was cancelled without my knowledge.<br> <br> Now recently, whilst awaiting my order, I receive an email informing me that there is not stock and I will be credited. This is unacceptable. When I placed the order, the item / stock was available. I expect the item.<br> <br> Sorry Takealot but your service is going down hill.