YK
Yumna K

1 reviews | Active since Mar 2009

28 Nov 2016, 11:26

Dissapointed

<p>hi</p> <p> </p> <p>I order religiously from Take-a-lot and am usually patient with my delivery times. I am dissapointed to know that the one time I ask if my item can be escalated because I really need it before Wednesday and I am told that it can take up to the 10 working days. I understand that. And I understand that it is from a different supplier. But I asked if you can maybe ask the supplier to send it out faster AND I AM TOLD THAT THE SUPPLIERS MIGHT IGNORE THE REQUEST THEY SEND AND THEY TAKE THEIR OWN TIME TO DELIVER TO YOUR WAREHOUSE. How is it that take-a-lot does not have a direct connection to the people who they sell from. I never ask for things to expidited this is my first request and I could not be helped.</p>

0
Replies (1)
takealot.com
takealot.com's reply29 Nov 2016, 01:00
Official

Hello yumi2707,

We are so sorry for the misunderstanding regarding the promise date of your order.

Thank you for raising this concern with us and for accepting our call today.

We are happy that we could clarify the process and appreciate the opportunity given to assist.

Regards

Takealot.com

Best regards,