FK
Fortune K
1 reviews | Active since Apr 2013
28 Dec 2015, 14:28
Disorganised time wasters
I made an order on the 14 of December 2015, paid for it. My order has had the status : In process since then.<br> <br> Just now, 28th of December, 2 weeks later, i received an email from Lelani Galant informing me that the order has been cancelled because you people do not have the pots in stock :-(:-(.<br> <br> Takealot is such a big company, dont you guys have an automated system that shows how much stuff is still available before a customer makes a purchase and payment is processed and still gets to wait PATIENTLY for the order??????<br> <br> SO SO DISAPPOINTED!!!
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Replies (1)takealot.com's replyOfficial
28 Dec 2015, 15:55Hello FKH,
Thank you for taking our complaints team's call to address this matter with you. Once again we sincerely apologise for the disappointment this has caused. Thank you for giving us the opportunity to find an alternative solution to this matter. As discussed we have processed your order for the alternative set and will prioritise it for delivery tomorrow.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to address this matter with you. Once again we sincerely apologise for the disappointment this has caused. Thank you for giving us the opportunity to find an alternative solution to this matter. As discussed we have processed your order for the alternative set and will prioritise it for delivery tomorrow.
Kind Regards,
takealot.com
takealot.com's reply28 Dec 2015, 15:55
Official
Hello FKH,
Thank you for taking our complaints team's call to address this matter with you. Once again we sincerely apologise for the disappointment this has caused. Thank you for giving us the opportunity to find an alternative solution to this matter. As discussed we have processed your order for the alternative set and will prioritise it for delivery tomorrow.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to address this matter with you. Once again we sincerely apologise for the disappointment this has caused. Thank you for giving us the opportunity to find an alternative solution to this matter. As discussed we have processed your order for the alternative set and will prioritise it for delivery tomorrow.
Kind Regards,
takealot.com
