ED
Ethan D
1 reviews | Active since Jan 2015
23 Dec 2015, 15:15
Dishonored Delivery Dates
I ordered two small items (video games) on 17th December 2015 and before purchase was guaranteed \next day delivery"but that was not honored - even today on the 23rd of December!<br> <br> I first got an email after immediate payment was confirmed to guarantee delivery by the 21st (NOT AS ADVERTISED!) so I called on the 18th to track the order only to be promised by SMS that it would before 5pm that same day - but nothing...<br> <br> I WAITED UNTIL THE 21ST before emailing TAKEALOT and was again promised next day delivery - the 22nd.<br> <br> NOW ON THE 23RD"
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takealot.com's replyOfficial
23 Dec 2015, 15:59Hello EthanD21,
Thank you for taking our complaints team's call to clarify the reason for your delivery's delay due to a required branch change. We apologise for the poor communication w.r.t. this matter and for the unnecessary frustration caused.
We will make sure that your parcel is delivered to you today still and will confirm the time with you as soon as we've received feedback from the delivery branch.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to clarify the reason for your delivery's delay due to a required branch change. We apologise for the poor communication w.r.t. this matter and for the unnecessary frustration caused.
We will make sure that your parcel is delivered to you today still and will confirm the time with you as soon as we've received feedback from the delivery branch.
Sincerely,
takealot.com
Best regards,
takealot.com's reply23 Dec 2015, 15:59
Official
Hello EthanD21,
Thank you for taking our complaints team's call to clarify the reason for your delivery's delay due to a required branch change. We apologise for the poor communication w.r.t. this matter and for the unnecessary frustration caused.
We will make sure that your parcel is delivered to you today still and will confirm the time with you as soon as we've received feedback from the delivery branch.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to clarify the reason for your delivery's delay due to a required branch change. We apologise for the poor communication w.r.t. this matter and for the unnecessary frustration caused.
We will make sure that your parcel is delivered to you today still and will confirm the time with you as soon as we've received feedback from the delivery branch.
Sincerely,
takealot.com
Best regards,