Dishonored a deal and Disgusting Service!

I purchased a pack of 10 invoice books only to receive one single( which was damaged due to bad packaging as well as a leather belt that was scratched. When I repeatedly emailed Takelot without any response, I finally received a response after 3 days of emailing telling me they are sorry for the inconvenience but there was an error on the system and it was suppose to be only one book instead of a pack of 10, and they proceeded to tell me that they have now changed the error on the system. How is that my problem? They should honor the deal that they sold. I purchased a pack of 10, not one single! As for the damages, they don't really care and asked me to log in a exchange, which by the way they have no stock of to exchange so I get nothing??? How is that fair to me? I am disgusted with their service and quite frankly, they have ****** me and accept no responsibility what so ever! If they can't honor the deals they make and can't offer good customer service, they should not be doing business!