Dishonesty and extremely bad service

Takealot I see I have to resort to Hello Peter to sort out problems

Adding to my previous complaint. I ordered two curtains tracks only for you to indicate twice that parcel was lost in transit, your employees not being honest in that the item had not even left the warehouse. You then decided to refund me the amount of R69, May I ask what happened to the other refund for the second curtain track R 69. I was informed that the refund was done as there was no stock. I was very surprised when I checked only to find there was stock. So I reordered.

Is this how you do business. I would love to see your reply and could you kindly refund the money for the other curtain track