Dishonesty

A Hisense 70" was available on takealot at a very good price (delivery within 4-6 working days) which we then bought two of. Takealot then informed us the next day that te Items advertised are no longer in stock at the supplier and that our order was canceled. However the exact same tv is still available on Takealot but at a much higher price. Takealot therefore realised that they made a mistake with the lower price advertised (we knew this as this was the kind of "too good to be true" scenario) but still we decided to buy two tv's because takealot advertised it as such and showed that they were available.

Section 30 (that deals with advertised prices) says this: “A supplier must not advertise any particular goods or services as being available at a specified price in a manner that may result in consumers being misled or deceived (about) the actual availability of those goods or services from that supplier, at that advertised price.

“If a supplier advertises goods as being available at a specified price, the supplier must make those goods or services available at that price.”

If the supplier runs out if stock, it can source elsewhere the same or equivalent goods of the kind advertised within a reasonable time, in a reasonable quantity, and at the advertised price"

Takealot misinforms their costumers and are then dishonest about the reason the order was cancelled. Very disappointed in them (and I was a regular customer unfortunately 😔)