1 reviews | Active since Jun 2019
Dishonest and *********.
I ordered two children's games on takealot last week it was only delivered today as the one game was a limited edition disney monopoly so it needed to be ordered. I didn't mind the wait as it was exactly what I wanted to gift go my little cousin on her birthday. Today they gift was delivered to her, the 30seconds was fine but the disney edition monopoly was not the correct monopoly that was advertised. The advertised monopoly description stated that the movers were 6 disney characters and they had sparkling dices and many other unique characteristics. I had done research on the item before purchase and that is why I settled on that. They monopoly received had the normal movers except they were plastic and looked cheap. There was no money to play the game or instructions. I contacted takealot to exchange it for the correct. Firstly I selected to have it replaced but they had changed it to have me credited so I called them and queried it. I then received an email stating the item was out of stock and therefore I will be credited. I made them aware that I didn't want a refund but I wanted the item I purchased. I find it deceiving on takealots side because they are advertising and selling items that are not in stock and then just delivering any item to customers. It is ********* and unacceptable as I frequently purchased good on their site. It makes me questions other items that I may want to purchase. I will definitely be sharing this experience with friends and family, advising them not to purchase on the site as they will not get correct items advertised when making a purchase.
