TM
Thibzo M

1 reviews | Active since Mar 2023

26 May 2023, 19:29

Dishonest and poor service

I find Takealot to be dishonest because I placed 4 orders on takealot, 2x earbuds which are eligible for delivery the next day, 1x computer mouse also eligible for delivery the next day and 1x ps2 av cable which is noted to ship in 5 to 7 days however takealot says I'll recieve my order by the 6th June, which is day 13 from order date, why must I wait 13 days, the other items on the order are eligible for the next day to be delivered or collected, I am not going to wait 13 days I demanded my earbuds to be delivered yesterday since they were eligible for delivery yesterday, same as the computer mouse, as for ps2 av cable I expect the delivery to be made the latest 31 May that's 7 days starting from order date, so I expect us not to have a problem and also I expect my orders to be delivered on the days I stated, because I placed the order based on the delivery time and it's sooner than the 6th June

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Replies (2)
TM
Thibzo M's update26 May 2023, 19:37
Reviewer Update
I texted takealot on facebook and the response I got was "Hi there, kindly note that 5-7 days is the time it will take for the item to be delivered to the warehouse, once received, the order will be shipped to you in 3-5 days. Kindly see the screenshot attached" . The response is based only on ps av cables what about the other items that were eligible for payment the following day after I placed an order, why is takealot saying nothing about them?
TM
Thibzo M's update26 May 2023, 20:39
Reviewer Update
I sent communication via takealot help yesterday and up to so far the is no response not even an automated response, so you don't respect the business and its customers