Disgusting service & no respect for the Consumer Protection Act

Firstly I don't see Takealot responding to any of the complaints, so I guess we're all wasting our time here. They clearly don't care.

Returned a R6000 TV to them immediately due to not being able to fit one of the legs. Used return option "no longer wanted - changed my mind". So never switched on, but unboxed. Collected and return rejected because I had opened the box. Duh ... how would I know the leg wouldn't fit without opening the box?

Made contact with Hisense. Their technician asked for photos of the problem which I sent. He confirmed this to be a manufacturer defect and they issued a credit to Takealot for them to replace or credit me. They may not deal directly with me. Takealot said because i didn't select the "faulty" option when I logged my return, they have shipped the same TV back to me. I must then log the issue as "faulty" and they will collect a again. Can you believe the insanity, an no call from a supervisor / manager as requested multiple times, and obviously no TV for Christmas. Can't wait for Amazon. They'll blow Takealot right out of the water.