Disgusting service from Akeeda Galante

<p>I'm deeply upset, disappointed and disgusted with how the above staff member from your Customer service handled my query today. </p> <p> </p> <p>I called to confirm why I had been charged R1299 for a black motorcycle that was advertised for R799 on the daily deals promotion.</p> <p>She initially wanted me to pay another R799 for a red motorcycle because apparently they are out of stock on the black motorcycle. I paid for it and even received the payment confirmation for that item and she says they are out of stock. I didn't accept it because it's your system error. She reffered to the matter to her supervisor then miraculously they are able to give me the item that I paid for however prior to that </p> <p>She bluntly asks me 'DO YOU WANT IT FOR FREE' when I questioned why will you be refunding me R500 not the entire amount. I was still under the impression that I was supposed to pay an additional R799 for my item.</p> <p> </p> <p>Akeeda Galante,you seriously need training on customer relation. You shouldn't be in customer service if you don't know how deal with client queries.</p> <p> </p> <p> </p> <p> </p> <p> </p>