1 reviews | Active since Oct 2012
DISGUSTING SERVICE AND WAITING TIME FOR MANAGERS.
Absolutely disgusted with the service received from Takealot. I placed an order which was supposed to be delivered on Thursday last week. On Thursday I contacted them as I have not received a message stating that delivery will take place that day. I was told that there was one unit that delayed the delivered - which i rep**** that the order needs to be sit as the rest is urgent. On Friday I called again and was told that the units will be delivered by that evening. On Saturday I received a message stating that the units will be delivered on Saturday. On Saturday evening I received a message stating that it has been rescheduled. On Monday I phoned and told them that i am unhappy and the units need to be here before 12. At 12h38 i phoned and had to hold on for 30 min to speak to a manager - got cut off - Phoned again - held 12 min - got cut off - Phoned again - held for 4 min - when a manager eventually phoned me - and i had to cut the call with the consultant on the line at that specific time. Told the manager about their lack of service and having to listen to kids yell in the background of the consultants line - and that i expect the delivery before 13h40 - STILL No delivery. ABSOLUTELY UNACCEPTABLE!!!!!!
