1 reviews | Active since Nov 2016

29 Jul 2020, 17:03

Disgusting return service!

I odered 3 items, on delivery 2 of the items were correct and the 3rd was a totally different product. I had the item returned and I was told that there was no stock available of the original order that I paid for. Takealot.com then credited me my money. All fine. Then I went onto the site in the same hour as I need the this product or similar and low and behold there is the exact product. So I use my credit to purchase the same product and on checkout I had to pay additional R60 for delivery.

This is so wrong as the item I ordered and paid for with delivery the first time was not forfulled now takealot.com get away with having to solve an issue that they were at fault for in the first place. This is disgusting how you are treating the client.

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