DISGUSTING PRODUCT!!!
<p>ON THE 26.10.2016 I RECEIVED MY SWISS HUFEISEN KNIFE SET 6 - PIECE, IT ARRIVED AND THE PACKAGE WAS DONE LIKE IT ALWAYS IS, I OPENED TO SEE MY EXCITING ITEM I HAD PURCHED AS A PRESENT FOR MY MOTHER. I HAD OPENED IT AND IT WAS DIRTY , THE KNIFES INSIDE WHERE BROWN, THE PEELER WAS SCRATCHED, I HAD SENT A COMPLAINT TO TAKEALOT AND I HAD A REPLY APPOLOGISING STATING THAT SOMEONE WILL BE IN CONTACT WITHIN 24 HOURS TO ARRANGE A PICK UP AND DROP OFF WE ARE NOW ON THE 02.11.2016 AND I STILL HAVE NOT RECEIVED ANY INFORMATION, NOBODY HAS CONTACTED ME. THIS IS NOW THE SECOND TIME PURCHASING FROM TAKEALOT AND I HAVE HAD TO SEND IT BACK DUE TO THE QUILITY I AM RECEIVING, I PERSONALLY FEEL IF I AM PURCHASING A NEW PRODUCT IT SHOULD ARRIVE BRAND NEW AND WHEN A MISTAKE IS MADE LIKE THAT I EXPECT IT TO BE FIXED AND AS THE CUSTOMER I SHOULD NOT BE FOLLOWING UP ON WHEN MY GOODS WILL BE SORTED OUT. </p>
Hello jaclyn-strangeway,
We are terribly sorry for the length of time it has taken to resolve your return query and for the poor service rendered.
Thank you for raising your concerns with us and for allowing us to assist in finding a solution.
We will keep you posted on the status of your replacement order.
Regards
Takealot.com
Hello jaclyn-strangeway,
We are terribly sorry for the length of time it has taken to resolve your return query and for the poor service rendered.
Thank you for raising your concerns with us and for allowing us to assist in finding a solution.
We will keep you posted on the status of your replacement order.
Regards
Takealot.com
