Disgusting Customer service

Takealot of today is definitely not the TA of years back, they might have nicer buildings, upgraded technology but customer service left the building. I recently had to deal with Liziwe in customer care regarding a return, item was returned unused, same as received however the return was declined as the seals was apparently broken, there was no seals on the item received. I was asked to proof this by sending photos of the unsealed item, I have never in my life felt so insulted, who takes photos of items received (I actually will from no on) I have been purchasing on TA for close on 10 years, but being treated like a someone that would lie. I am not sure when TA turned into another SA company that does not care about their clients but its evident that the current staff don't give a damn. Which is fine Amazon is almost an option. Pity how some forget that without a customer there can be no business. Lets see if someone even responds to this. (ref: MRRN-P56NG-BN45) / ***