CM
COLLIN M
1 reviews | Active since Oct 2021
09 Jan 2025, 10:35
Disgusting and pathetic service ever
takealot.com Re: [Delivery] Item Missing in my Order Received (***) blue earphones.
Can I get my earphones please I have been patient enough but you're now taking advantage on my patience since the 31 December until today I haven't received the item even the updates I'm making are now ignored
Helpful (0)
Replies (1)0
Replies (1)CM
COLLIN M's updateReviewer Update
10 Jan 2025, 14:28 I hope this message finds you well.
I am writing to bring to your attention an issue with my recent order placed on December 22, 2024, under order number ***, which consisted of 10 items in total. According to the tracking information, the order was scheduled for delivery on December 31, 2024, in two separate shipments: one containing 9 items and the other containing 1 item.
I have received the first shipment, which was supposed to include 9 items. However, upon unpacking, I discovered that one of the three boxes was empty and appeared to have been tampered with. I have attached photos for your reference. I immediately contacted the delivery driver, who advised me to reach out to customer service.
Since December 31, 2024, I have been following up daily regarding this matter but have not received a satisfactory resolution. Each time, I am informed that the issue has been escalated to the relevant department and that I will be updated once there is feedback. This response is particularly frustrating as I urgently need the earphones for my work.
As a loyal customer for many years, I am extremely disappointed with the service I have received in this instance. I kindly request that this matter be resolved promptly and that I receive the missing items as soon as possible.
Thank you for your attention to this matter. I look forward to your prompt response.
I am writing to bring to your attention an issue with my recent order placed on December 22, 2024, under order number ***, which consisted of 10 items in total. According to the tracking information, the order was scheduled for delivery on December 31, 2024, in two separate shipments: one containing 9 items and the other containing 1 item.
I have received the first shipment, which was supposed to include 9 items. However, upon unpacking, I discovered that one of the three boxes was empty and appeared to have been tampered with. I have attached photos for your reference. I immediately contacted the delivery driver, who advised me to reach out to customer service.
Since December 31, 2024, I have been following up daily regarding this matter but have not received a satisfactory resolution. Each time, I am informed that the issue has been escalated to the relevant department and that I will be updated once there is feedback. This response is particularly frustrating as I urgently need the earphones for my work.
As a loyal customer for many years, I am extremely disappointed with the service I have received in this instance. I kindly request that this matter be resolved promptly and that I receive the missing items as soon as possible.
Thank you for your attention to this matter. I look forward to your prompt response.
CM
COLLIN M's update10 Jan 2025, 14:28
Reviewer Update
I hope this message finds you well.
I am writing to bring to your attention an issue with my recent order placed on December 22, 2024, under order number ***, which consisted of 10 items in total. According to the tracking information, the order was scheduled for delivery on December 31, 2024, in two separate shipments: one containing 9 items and the other containing 1 item.
I have received the first shipment, which was supposed to include 9 items. However, upon unpacking, I discovered that one of the three boxes was empty and appeared to have been tampered with. I have attached photos for your reference. I immediately contacted the delivery driver, who advised me to reach out to customer service.
Since December 31, 2024, I have been following up daily regarding this matter but have not received a satisfactory resolution. Each time, I am informed that the issue has been escalated to the relevant department and that I will be updated once there is feedback. This response is particularly frustrating as I urgently need the earphones for my work.
As a loyal customer for many years, I am extremely disappointed with the service I have received in this instance. I kindly request that this matter be resolved promptly and that I receive the missing items as soon as possible.
Thank you for your attention to this matter. I look forward to your prompt response.
I am writing to bring to your attention an issue with my recent order placed on December 22, 2024, under order number ***, which consisted of 10 items in total. According to the tracking information, the order was scheduled for delivery on December 31, 2024, in two separate shipments: one containing 9 items and the other containing 1 item.
I have received the first shipment, which was supposed to include 9 items. However, upon unpacking, I discovered that one of the three boxes was empty and appeared to have been tampered with. I have attached photos for your reference. I immediately contacted the delivery driver, who advised me to reach out to customer service.
Since December 31, 2024, I have been following up daily regarding this matter but have not received a satisfactory resolution. Each time, I am informed that the issue has been escalated to the relevant department and that I will be updated once there is feedback. This response is particularly frustrating as I urgently need the earphones for my work.
As a loyal customer for many years, I am extremely disappointed with the service I have received in this instance. I kindly request that this matter be resolved promptly and that I receive the missing items as soon as possible.
Thank you for your attention to this matter. I look forward to your prompt response.