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Shaun E
1 reviews | Active since Jul 2011
02 Oct 2015, 17:50
Disgusted with the pathetic service
I am disgusted with the service from takealot<br> <br> I placed my order (order number: ***), it was then communicated that delivery will take place today (2 October 2015)<br> <br> I contact the the derlivery service (mr delivery) and requested the item to be delivered before 2pm as i had to leave early. <br> <br> When i contacted your delivery service (mr delivery) i was told by the consultant that they cannot contact sky courier service, she will email them. I requested feedback which i also did not receive<br> <br> instead i received a sms stating they could not delivery but will deliver on Monday! is that what you call service? Disgusted!
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Replies (1)takealot.com's replyOfficial
02 Oct 2015, 19:18Hello enuahs,
We're sorry for not delivering your parcel to you as scheduled and have tried contacting you on the number provided to assist with this matter. Our team has sent you an email to enquire when would be a suitable time to call again. In the meantime we've handed this matter over to our courier management team to look into so that we can try and get this delivery scheduled as soon as possible.
We'll be in touch with you as soon as we've received the necessary feedback to assist.
Kind Regards,
takealot.com
We're sorry for not delivering your parcel to you as scheduled and have tried contacting you on the number provided to assist with this matter. Our team has sent you an email to enquire when would be a suitable time to call again. In the meantime we've handed this matter over to our courier management team to look into so that we can try and get this delivery scheduled as soon as possible.
We'll be in touch with you as soon as we've received the necessary feedback to assist.
Kind Regards,
takealot.com
takealot.com's reply02 Oct 2015, 19:18
Official
Hello enuahs,
We're sorry for not delivering your parcel to you as scheduled and have tried contacting you on the number provided to assist with this matter. Our team has sent you an email to enquire when would be a suitable time to call again. In the meantime we've handed this matter over to our courier management team to look into so that we can try and get this delivery scheduled as soon as possible.
We'll be in touch with you as soon as we've received the necessary feedback to assist.
Kind Regards,
takealot.com
We're sorry for not delivering your parcel to you as scheduled and have tried contacting you on the number provided to assist with this matter. Our team has sent you an email to enquire when would be a suitable time to call again. In the meantime we've handed this matter over to our courier management team to look into so that we can try and get this delivery scheduled as soon as possible.
We'll be in touch with you as soon as we've received the necessary feedback to assist.
Kind Regards,
takealot.com
