Disgusted with Takealot service

<p>I placed and order for a Romoss Polymoss 10 Air powerbank and ordered was set to be delivered on 19/10/2016. I have never needed to wait so long but I was okay with that date. Yesterday I checked to see if I could track my order and still there was no update which I once again was okay with. When checked this morning 12/10/16 it said order cancelled. I called their customer service only to be asked but didn't you call in to cancel the order to which I said no. Then after a few minutes of 'checking into it', the agent comes back saying that the order was canceled due to no stock. I received no notifications advising me that this was the case and only received this feedback after having to call their customer service, well this is after I was first asked whether I had not called in to cancel it.</p> <p>Firstly, this item is still reflecting for purchase on the site and I was able to process another order! </p> <p>Secondly, I still have not received my money back!</p> <p>It is not my problem that the takealot website is reflecting an item on sale that they don't have stock of, so I demand to receive what I have purchased and if they cannot provide me with said item they need to replace it with a different Romoss powerbank of similar or better quality!</p> <p> </p> <p> </p>