DISGUSTED SERVICE

I dont even know where or how to start. I ordered 2 items on the 10th of December a doll pram and a doll wooden cot. On the 17th of December I made an enquiry asking why my delivery date will only be on the 29th of December 2020. I received a email saying that they are waiting for the wooden cot and that item is what is keeping my order back. Then they suggested I split my order with no extra delivery fees added. Then I asked them to split my order so I can receive the pram as a christmas gift on time. Next thing the wooden cot gets cancelled. When I enquired I was told to reorder. At the time the app said supplier out of stock. After a few days I tried again and succeeded with a different order nr. Suddenly both items get delivered before christmas.

Today I was suppose to get the pram which was R899. Phumelo came to deliver the pram and asked me for R1084 which is the 1st original order with the cot included which was cancelled by takealot. When I explained to her what happened and even showed her on the order nr that I should pay R899 she got rude and refused to take the R899 and refused to give me my order. She wanted R1084 even without the cot which was only suppose to come tomorrow with a different order nr.

Then I received a sms saying recipient refused order. She refused to take my money and refused to deliver the pram to me.