Disgusted at takealot.com

Disgusted at Takealot.com. On the 26th November i ordered and paid for my order of R 2500.00. Estimated date of delivery was 17th December. Sunday 13th December we had now power in our estate so i went out for the afternoon. No phone calls were logged to me from the estate for access to any takealot driver. I went into the app on the 14th to track my items, only to be informed that they had been delivered and signed by me on Sunday the 13th. Absolutely not! I then finally found a number for takealot and explained the situation. They eventually got the driver to come to my house on the thursday 17th Dec. He arrived and said he delivered to number 9 but they don't have it. He said he was stressed? How stressed am i now that my daughter is not getting her Xmas gifts she wanted as well as for her grandmother. These all being ordered weeks prior and ALL in stock. I then spoke with Luke at takealot who arranged a replacement order of 3 of the 5 items i had ordered and paid for, that were in stock. Now 2 of those item are out of stock? How is that my problem? I then received another email from Luke stating that my items will only be dispatched on the 12th January??? Isn't that after Christmas? What is the point of ordering items from takealot 4 weeks prior if they wont deliver it you, or even on time? I am disgusted at the level of service. I am not the only one this has happened to this month, i have 2 other people known to me that are going through the same thing. Clearly the bigger takealot gets the less they care. Very festive!