Disgraceful service

The terrible service I received from takealot is shameful and disgusting. I placed my order on the 30th of November, and to date I still have not received my order. Initially the order had to arrive on the 2nd of December then the afternoon of the second of December I received notification that the order was shipped to the incorrect courier facility they are after they see that it has to be should back to the warehouse and then ship to me which I was fine with and they set up a package would be delivered on Saturday the 7th December. Which was confirmed via email by Casey S. Needless to say my order did not arrive.I had to call takealot numerous occasion just to get an update as to what's happening with my delivery I spoke to agents and none of them could give me a clear cut answer as to win my parcel or be delivered. I I asked to speak to a manager they see that the matter will be escalated to a manager and I will be contacted by a manager and to date no manager has contacted me perthetic. And now this evening when I called for an update on when my order will be delivered a agent by the name of Mandisa N answer the call and then while looking for my order number she dropped the call in my ear shameful. The serve the day receive from takealot is a disgrace. If I could I would give zero stars