Disgraced and ashamed

Dissapointedi received this message from one of take alot drivers ,how can I just stand up and go follow someone I don't know ??? What if I get hijacked ???? Is this the service you are now offering , dissapointed and ****ed ,,, Hi Lucky, I am the Takealot delivery person and have your package. Currently stuck by the Standard bank atm in Corporate Park South and can't leave the atm until the bank sorts my problem out. Are you able to meet me at the atm so I may hand you the package? Order number ***5