JL
John L

1 reviews | Active since Jul 2011

20 Oct 2015, 20:51

Discovery Miles option still not working

This is ridiculous, I have written about this before and it is still unresolved. Over the past weeks I have bought a number of books using Discovery miles and it never works at the first attempt. Every time I log into the Discovery connection it crashes and sometimes after a number of days it goes through. You are losing money as until now I have not been buying from other websites but will do so in the future AND I am advising everyone in my office to do the same. Either remove the Discovery option or fix it - I cannot recall ever having this problem with [URL Removed]

0
Replies (1)
takealot.com
takealot.com's reply21 Oct 2015, 08:24
Official
Hello JohnLevey,

We're sorry to hear about the troubles you've experienced in trying to pay for your order using Discovery Miles. We've instructed our complaints team to further investigate this matter with our tech department to confirm whether this is a matter we're able to address or if it's something that needs to be taken up with Discovery. Please allow them some time to gather the necessary information after which they'll be in touch to feedback to you on the matter.

Kind Regards,
takealot.com