CW
Carmen W
1 reviews | Active since Mar 2015
15 Sept 2015, 14:59
DISCOVERY MILES!!
My husband tried to make an online purchase, a product that had a major discount: Garmin Forerunner 910XT with Premium HRM. When he tried to purchase it, using his discovery miles an error occurred and his miles \got lost". We have been calling Discovery who now says the issue lies with Takealot. The fact that our miles are being \""held onto\"" is ******* as well as the fact that he missed the special.<br> <br> We are not happy with where this and request to get the product at the discounted price."""
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
15 Sept 2015, 15:07Hello carmenna,
Shopping with us should be a fun and convenient experience and we're sorry to hear that this hasn't been the case for you. We've instructed our complaints team to give you a call to confirm the details relating to this matter so that we can try and get this situation sorted out as quickly as possible.
Out team will be in touch to assist shortly. Please keep an eye out for their call.
Sincerely,
takealot.com
Shopping with us should be a fun and convenient experience and we're sorry to hear that this hasn't been the case for you. We've instructed our complaints team to give you a call to confirm the details relating to this matter so that we can try and get this situation sorted out as quickly as possible.
Out team will be in touch to assist shortly. Please keep an eye out for their call.
Sincerely,
takealot.com
takealot.com's reply15 Sept 2015, 15:07
Official
Hello carmenna,
Shopping with us should be a fun and convenient experience and we're sorry to hear that this hasn't been the case for you. We've instructed our complaints team to give you a call to confirm the details relating to this matter so that we can try and get this situation sorted out as quickly as possible.
Out team will be in touch to assist shortly. Please keep an eye out for their call.
Sincerely,
takealot.com
Shopping with us should be a fun and convenient experience and we're sorry to hear that this hasn't been the case for you. We've instructed our complaints team to give you a call to confirm the details relating to this matter so that we can try and get this situation sorted out as quickly as possible.
Out team will be in touch to assist shortly. Please keep an eye out for their call.
Sincerely,
takealot.com