CL
Candice L

1 reviews | Active since Jul 2016

02 Jul 2016, 06:01

Disaster

<p>I ordered 12.9 iPad pro. It looked like a good deal so emailed takealot to check that the adverti*****t was accurate. They confirmed it was. I ordered the iPad. ( i was going to order on amazon and have the iPad delivered to a college who was at the time in the US) but I prefer to buy locally.</p> <p>A 9.7 inch arrived. Takealot say they can't send me 12.9 because it's too expensive and the add was wrong BUT I emailed BEFORE the purchase to check that the ad was correct! Now I have missed out on my amazon opportunity.</p> <p>Not only that! Takealot gave my name to their supplier, he tracked me down by googling me and found me at my work place to try convince me to accept a second hand iPad with 'minor scratches' and some 'extra goodies' but I must pay him 'directly' not pay 'takealot'. Thanks takealot for sharing my private details . Thanks a lot for making me lose out on my amazon deal</p>

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Replies (1)
takealot.com
takealot.com's reply04 Jul 2016, 11:27
Official

Hello ClientOranage,

We are terribly sorry about the unpleasant experience you had with us recently.

Thank you for taking our complaints teams call and granting us the opportunity to clarify all the details with you.

We have noted your concerns and the relevant parties are currently working on having this matter resolved as quickly as possible.

We will revert back to you with feedback as soon as we receive a response.

Regards
Takealot.com

Best regards,