Disappointment for almost 2 weeks

I paid an express fee for delivery and after the van got hijacked (last Friday), i got no updates on a new delivery date. I was then told the day before (this passed Monday) that it would be delivered the next day (this passed Tuesday) which I was not notified via sms. I was out of town for those days (hence the express delivery for the Friday before). I then rescheduled the delivery for the upcoming Friday (today) but when I called customer care at 4:53pm ( I had not received my delivery as expected today), I was told that it’ll have to be rescheduled to next Monday. I now will be waiting over 2 weeks for this delivery and I am very unimpressed and disappointed by the service I have received this far from Takelot.