Disappointment and Disdained

<p>Day 5 with no phone in sight.</p> <p> </p> <p>I am writing with great disappointment and disdain in the brand TAKEALOT. </p> <p> </p> <p>01 August 2016 purchased the Huawei Y5C 3G 8GB - White order number ********** for same day delivery within a few days the phone was not up to my standard as what to expect from a new phone ie. battery would charge for 3 hrs however I would only get 3 hrs of use out of it and the phone would then need to be charged again as well as the sensitivity of the phone. TAKEALOT agreed for me to return the phone with a full refund GREAT of course the easiest thing to do is have my account credited because a cash refund would take 5 working days to reflect and I need a phone as I have toddlers in crèche and don’t like not being without some form of communication should anything happen at crèche.</p> <p> </p> <p>Second order placed on 10 August 2016 for Hisense Infinity F20 8GB LTE - White order number ********** stating order to be delivered on 22nd August 2016 a week’s wait which I was ok with but due to credit not reflecting when order was placed I could only confirm payment yesterday as I now need to use my work pc to place order upon “payment” of order I now have to wait until the 26th August 2016 as supplier is out of stock. A big brand as TAKEALOT I find it hard to believe that I will be without a phone for 3 weeks!!!</p> <p> </p> <p>Your staff have been helpful, willing and eager thank you to Maxine Tyers but I am still left out of pocket or with out a phone whichever way I look at trying to get this matter resolved I am loosing out.</p> <p> </p> <p>You may contact me via email as this is my only mode of communication.</p> <p> </p> <p>Thank you </p> <p>Chleo </p>