Disappointing Return Experience

I recently had a frustrating experience with Takealot that I feel compelled to share. I logged a return on October 5, 2024, but since then, I haven’t received any updates or communication about the status of my return. Each day, the status shows "return rescheduled," but no one has reached out to me for assistance.

This lack of communication and support is very disappointing. I used to trust Takealot for my online shopping, but this experience has made me reconsider placing future orders. I hope they can improve their customer service to better assist customers in the future