zL
zaida L
1 reviews | Active since May 2012
05 Jun 2015, 08:40
disappointing fourth time in one week!
Once again fourth time this week you have let me down.I am a regular customer and I'm not even going to go into the past few days of back and fourth wrong deliveries and many other issues. This last time around you have replaced the goods I didn't want with the same item!!not pleased at all
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takealot.com's replyOfficial
05 Jun 2015, 08:57Hello puresolid,
We've assigned our complaints team to investigate this as a matter of urgency as it's really odd that so many issues occur with one customer/order. This couldn't have been a pleasant experience & it's really not acceptable either. We apologise for the troubles & would appreciate the opportunity to try and turn this around with you. Our team will be in touch to assist as soon as they've gathered the required details.
Sincerely,
takealot.com
We've assigned our complaints team to investigate this as a matter of urgency as it's really odd that so many issues occur with one customer/order. This couldn't have been a pleasant experience & it's really not acceptable either. We apologise for the troubles & would appreciate the opportunity to try and turn this around with you. Our team will be in touch to assist as soon as they've gathered the required details.
Sincerely,
takealot.com
takealot.com's reply05 Jun 2015, 08:57
Official
Hello puresolid,
We've assigned our complaints team to investigate this as a matter of urgency as it's really odd that so many issues occur with one customer/order. This couldn't have been a pleasant experience & it's really not acceptable either. We apologise for the troubles & would appreciate the opportunity to try and turn this around with you. Our team will be in touch to assist as soon as they've gathered the required details.
Sincerely,
takealot.com
We've assigned our complaints team to investigate this as a matter of urgency as it's really odd that so many issues occur with one customer/order. This couldn't have been a pleasant experience & it's really not acceptable either. We apologise for the troubles & would appreciate the opportunity to try and turn this around with you. Our team will be in touch to assist as soon as they've gathered the required details.
Sincerely,
takealot.com