Disappointing Experience with Takealot's Collection Order Service

I'm extremely disappointed with Takealot's service, particularly with their collection order process. I placed an order for home office equipment on February 28th, but it's now the 6th of March and my order still hasn't arrived.

What's even more frustrating is the poor customer service I've received. I've spent hours on hold, trying to get an update on my order, but no one seems to be able to help me. This is my 4th purchase from Takealot, but it's the first time I've experienced such terrible service.

I've even tried reaching out to them online, leaving a note, but I haven't received any response. I'm now stuck without essential equipment, and I'm facing delays in my work. Cancelling my order and reordering from somewhere else will only waste more time, which I don't have.

Unfortunately, this experience has left a sour taste, and I'm hesitant to continue doing business with Takealot. I hope they take my feedback seriously and improve their collection order service and customer support.