Disappointed with delayed delivery and poor communication

I am extremely disappointed with Takealot’s delivery service. I paid a R250 delivery fee for my order (a freezer and a chest of drawers), which was supposed to be delivered today as originally promised. Without any proper explanation or notice, the delivery date was suddenly changed to Monday, 10 November.

This is completely unfair and inconvenient, especially after paying a high delivery fee and planning around the original delivery date. I urgently needed these items today as I need to freeze snd feed s family of 10, and there was no communication from Takealot to explain or assist with an alternative solution.

I have always trusted Takealot for reliable service, but this experience has really let me down. I hope this matter will be addressed urgently and that the company improves its delivery scheduling and customer communication.

This will be the last time I've ordered, even Makro gives better service and delivery fees.