Disappointed at Takealot

Bought items on Takealot, paid immediately on 5 December 2024. Then on 6 December shipped from Takealot warehouse to courier facility. 10 December @ 15:24 left courier facility. 11 December @ 01h03 went out for delivery. Up until now, no contact. Today I drove to the Takealot pickup facility in William Moffet Road & after a lot of uncer*****y as to where the parcel is, they realised that it was at CourierIt for delivery. Drove across town to the CourierIt offices & also there could not get any assistance as they said the order #*** shows on their system as an order that was delivered in March 2016 for House & Home. After wasting my time & my fuel, came back home "parcelless". Next time I rather collect my orders to avoid all this unnecessary drama & wasting my time & fuel. Guys, fuel is expensive to be wasting it like this when someone didn't do their job.