ML
Muazza L
1 reviews | Active since Jul 2012
09 Dec 2015, 07:30
disappointed
Sadly disappointed at how my complaint was handled. Promotional item in my Cart was sold before I could pay for it. And while I am aware or procedure, aside from a regrets and an offer to educational me further regarding procedure, nothing was done in an attempt to appease a dissatisfied customer. Even after I informed that I would like to close my account. This is very disheartening for someone who boasts about how easy and convenient it is to shop with [URL Removed] and how accommodating they are (were)
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takealot.com's replyOfficial
09 Dec 2015, 11:04Hello Muazza Latib,
We understand your disappointment by missing out on this daily deal as our deals are usually much sought after items. As advised by our customer service team there are specific terms and conditions when it comes to our Daily Deal offers and we make these available on our website. As our deals have a stock limitation they are allocated on a first come first served basis. In order to be fair to all our customers and continue to offer these daily deals we need to adhere to these terms and condition.
Again we understand your disappointment, but we need to adhere to our policy which we hope you'll accept as we'd love to retain you as a loyal customer.
Kind Regards,
takealot.com
We understand your disappointment by missing out on this daily deal as our deals are usually much sought after items. As advised by our customer service team there are specific terms and conditions when it comes to our Daily Deal offers and we make these available on our website. As our deals have a stock limitation they are allocated on a first come first served basis. In order to be fair to all our customers and continue to offer these daily deals we need to adhere to these terms and condition.
Again we understand your disappointment, but we need to adhere to our policy which we hope you'll accept as we'd love to retain you as a loyal customer.
Kind Regards,
takealot.com
takealot.com's reply09 Dec 2015, 11:04
Official
Hello Muazza Latib,
We understand your disappointment by missing out on this daily deal as our deals are usually much sought after items. As advised by our customer service team there are specific terms and conditions when it comes to our Daily Deal offers and we make these available on our website. As our deals have a stock limitation they are allocated on a first come first served basis. In order to be fair to all our customers and continue to offer these daily deals we need to adhere to these terms and condition.
Again we understand your disappointment, but we need to adhere to our policy which we hope you'll accept as we'd love to retain you as a loyal customer.
Kind Regards,
takealot.com
We understand your disappointment by missing out on this daily deal as our deals are usually much sought after items. As advised by our customer service team there are specific terms and conditions when it comes to our Daily Deal offers and we make these available on our website. As our deals have a stock limitation they are allocated on a first come first served basis. In order to be fair to all our customers and continue to offer these daily deals we need to adhere to these terms and condition.
Again we understand your disappointment, but we need to adhere to our policy which we hope you'll accept as we'd love to retain you as a loyal customer.
Kind Regards,
takealot.com