Different story every day

Weeks later and still not a single item in my order has been delivered. The shopping assistants tell me a different story everyday. Order was lost, it was replaced. Some items were out of stock, I selected replacements then today I get told the same thing I was told a week ago, so NOTHING was done as promised this week. See all the communications linked to order numbers ********** 8 ********** 2 and you will see how I have been messed around and **** to.