Different issue every time I order

I have had issues with Takealot now EVERY time since I have placed an order for the heater. First time was a lengthy process to get the correct product I ordered. Now I was told on the 6th of June I was compensated with R100 on my takealot profile, only to find out after placing an order for another product there is nothing in my account. To make matters worse the product I ordered gives you different delivery options but when you place the actual order it only gives you a standard delivery option. Why even give the buyers a full description of shipping options when you dont even offering it during checkout??? I called in and Razeen was very helpful in delivery and confirmed that there are no other options for shipping. This is not his fault. However why advertise the different shipping options when they are not actually available? I wanted to select Guaranteed Express Delivery so i could have the item tomorrow, now i am only getting it on Monday! 3 DIFFERENT issues after this order I dont think I will use takealot again.