ML
Michael L
1 reviews | Active since Apr 2014
15 Nov 2015, 15:47
Dell computer
PlEASE PHONE AND EMAIL CHANGED TO [Email Removed] bought a brand new Dell computer online delivery of the R5500<br> Windows 8 laptop was sloe but not so bad.<br> However the laptop already been in for Repairs at Incredible connection they charged me R450. The laptop keep on saying non responding it hangs it says script eror most the time. Now the screen also flashing on and of. I want them to replace this dell windows 8.1 as well pay for all the data I used to constantly download anti virus programs and others like Microsoft this is frustrating and I'm running a business not on!!! Not happy either
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
15 Nov 2015, 15:58Hello Machine777,
We do our best to ensure that the products we deliver to you are of a high quality and without defects. Due to reasons beyond our control and the nature of certain products this is not always possible. We therefore have a returns policy whereby you can notify us if you have received a product which you suspect to be defective by logging a return on our website. We'll then arrange to collect the product from you at no charge for an evaluation after which our returns team will be in touch to assist you according to the outcome of the assessment. Our complaints team will be in touch with you shortly to go over the details of your complaint and our returns policy and they'll assist you as best possible to get this matter resolved.
Sincerely,
takealot.com
We do our best to ensure that the products we deliver to you are of a high quality and without defects. Due to reasons beyond our control and the nature of certain products this is not always possible. We therefore have a returns policy whereby you can notify us if you have received a product which you suspect to be defective by logging a return on our website. We'll then arrange to collect the product from you at no charge for an evaluation after which our returns team will be in touch to assist you according to the outcome of the assessment. Our complaints team will be in touch with you shortly to go over the details of your complaint and our returns policy and they'll assist you as best possible to get this matter resolved.
Sincerely,
takealot.com
Best regards,
takealot.com's reply15 Nov 2015, 15:58
Official
Hello Machine777,
We do our best to ensure that the products we deliver to you are of a high quality and without defects. Due to reasons beyond our control and the nature of certain products this is not always possible. We therefore have a returns policy whereby you can notify us if you have received a product which you suspect to be defective by logging a return on our website. We'll then arrange to collect the product from you at no charge for an evaluation after which our returns team will be in touch to assist you according to the outcome of the assessment. Our complaints team will be in touch with you shortly to go over the details of your complaint and our returns policy and they'll assist you as best possible to get this matter resolved.
Sincerely,
takealot.com
We do our best to ensure that the products we deliver to you are of a high quality and without defects. Due to reasons beyond our control and the nature of certain products this is not always possible. We therefore have a returns policy whereby you can notify us if you have received a product which you suspect to be defective by logging a return on our website. We'll then arrange to collect the product from you at no charge for an evaluation after which our returns team will be in touch to assist you according to the outcome of the assessment. Our complaints team will be in touch with you shortly to go over the details of your complaint and our returns policy and they'll assist you as best possible to get this matter resolved.
Sincerely,
takealot.com
Best regards,