Delivery Train Smash

Shameful and unpleasant experience, After placing my order on the 17th and paying for it. I have been back and forth with the contact centre to have a simple cell phone number changed so that the driver may get in touch with me. Upon request, after request, nothing was done the driver continued to cancel my order due to contact and rescheduled. I ultimately attained the driver's details on the 23 of December after refusing to hang up. Finally, I get in contact with the driver only to find out he is not willing to talk to me and continues to hang up on all of my calls I called the driver approx 24 times to no avail. At this point frustrated and fed up I decide to cancel my order and re-order with a pickup point because there is no communication between take alot and their delivery partner and obviously they are not competent enough to handle the job the driver S.K Faisel was absolutely terrible and ultimately switched of his phone so he would not have to deal with a simple request I am frustrated and angry at the level of service provided this was an absolute train smash which could have been solved so simply. order number. : ***0