Delivery to wrong address

I order a parcel from takealot. I received an sms saying that they will deliver on 8 Nov 2021. Later I received another sms saying they will deliver on 7 Nov 2021(Sunday) before 17hh00. At about 2 in the afternoon I still had not received the parcel and went onto my orders to track the parcel. I then discovered that the parcel had been signed for at 12h40. After phoning takealot numerous times the driver eventually phoned and it was discovered that the parcel had been delivered to the wrong complex in the wrong street. I eventually managed to get my parcel from the complex with the help of the driver that originally delivered it at about 6h30 that evening. I have now received an email from takealot saying that according to them my parcel had been delivered successfully. I am highly disgusted at the lack of communication between the call centre I had phoned and the driver that helped me get the parcel back. Is there not a more secure way of receiving a person's package. What would have happened if the people who received my parcel had not given it back to me or denied that they ever received it.