Delivery to the wrong address

I bought from Takealot and I am given problem and no solution. My address apparently does not show on the system. I was called by their courier to ask which number I am in and I told them 28. The driver delivered to 26. I have reported the matter but I am still not helped. I have bought those goods because I was buying for a Birthday Party now I have paid and I still don't have my goods. my order number is ********** 7.