BS
Burgert S

1 reviews | Active since Jul 2011

11 Apr 2016, 13:01

Delivery time getting ridiculous

On March the 15th I placed an order for a book. When order was placed there was stock available from CPT warehouse and delivery would take place no later than the 31st of March. On the 31st of March I enquired about my delivery and was told that all of a sudden there is no stock. After numerous email I still did not receive my order and still I get the same answer that they still waiting for stock. I want this order to be delivered this week and I don't care where they get it from. I paid for it and to wait a month for a book is ridiculous. I could have bought it in-store but for convenience I bought it on line just to find out that I made a huge mistake. This is the worst service and experience I have ever received

0
Replies (1)
takealot.com
takealot.com's reply11 Apr 2016, 19:20
Official
Hello B R Swanepoel,

We are truly sorry that you have not experienced the excellent delivery service that we pride ourselves on.

Thank you for taking Maxine's call today and giving us the opportunity to resolve this amicably for you.

Regards
Takealot.com