Delivery rescheduling for 3 days

I ordered goods on Sunday and paid via my card immediately. I received an email stating I will get the goods by the 10th of September of which was okay with me. I then received a text stating I will get the goods on the 8th, of which I had to stay home and wait, I then rang Mr Delivery around 4 PM and was told to call UTI, I spent about 10 minutes on the phone with Mr Delivery, spent 12 minutes with UTI & was told the parcel was returned back to a depot of which they don't know the location of or why it was scanned back. They told me to be at home on the 9th, my parcel will be delivered by 5 PM. I waited until 3PM and rang Mr Delivery, I spoke to a Carmen, she told me the driver is in my area and I will get the parcel by 5PM and told me there was an error on their system hence the parcel wasn't delivered on the 8th. I then received a text moments after speaking to Carmen stating \Your TAKEALOT parcel #*** could not be delivered as scheduled. Rescheduled for Thu 10 Sep before 17:00 via UTi". I rang Mr Delivery and still waiting for a callback from Carmen. I laid a complaint with Takealot and was promised a callback with no luck. I still demand reimbur*****t for my airtime wasted"""